Pro-Link GLOBAL uses INSZoom state of the art enterprise software web based technology. We chose INSZoom after reviewing all the off the shelf options for a global immigration offering as well as looking into designing our own in-house proprietary model. We also had extensive discussions with clients to make sure it met their needs and was a product that they could see value in.

We chose INSZoom for its functionality, including the ability to customize the system based on client needs, and the excellent support provided by the INSZoom team. Just as our clients outsource some or all of its non-core business functions (such as immigration services) , we decided the “best practice” was to essentially outsource the development and maintenance of the software system, working closely with the “vendor” to tailor the system as necessary to meet client needs. As a result, we are able to focus on our core business providing global immigration legal services.

The Global practice uses a “tried and tested” network of immigration attorneys and specialists that has been developed over the past 15 years. All stakeholders have access to the INSZoom web based software to upload their information to the particular case. They can update case notes, advise on status, all in real time and can view any digital information Pro-Link GLOBAL has uploaded that pertain to that particular case. The ability to have all stakeholders in the immigration process, from start to completion viewing one database and entering all relevant status notes, reminders etc in one place, gives Pro-Link GLOBAL the ability to offer our clients a true global service delivery model that is not reliant on geography or “bricks and mortar” for effectiveness. As it is a Web based tool, the information can be accessed anytime, anywhere. User access may be restricted from a firm defined set of Internet Protocol addresses.

This case management system delivers improves operating efficiencies through automated workflow ensuring that human error does not impact visa renewals, that each case milestone is tracked by email notification and by streamlining the process. INSZoom enhances service delivery by managing immigration data from initiation of a case through its conclusion. This system allows for data to be collected on-line and centrally stored and analyzed in an enterprise database.

There are many features that INSZoom has, that reduce input time and ensure a cost –effective delivery. For instance, the ability to integrate with other HRMS, Proprietary Systems or Relocation Applications, greatly reduces the redundant entry of data and immediately reduces the margins for errors.